Return Policy

In case of damaged products, incorrect order or change of mind, we have a 30 days refund policy. If needed we are happy to refund or exchange the product on the following conditions:

  • It should be returned within 30 days of purchase
  • The product should be in its original condition
  • In case of change of mind, buyer pays the shipping cost and proof of purchase should be provided
  • Return message must be written and included with your return
  • There will be no return on sale items in case of change of mind

Once your return is received, you will be issued with refund or exchanged goods will be posted.

You can return the product on the following address via trusted post.

Karma Craft Pty Ltd

 

22/19 Kathleen St,

Richlands QLD 4077

Australia

If a refunds is required, will be made to the credit card that was originally used to make the purchase and it will be proceed as soon as the products have been received.